I was referred to Agape Physical Therapy because of heel pain. It was diagnosed as Achilles Tendinitis caused by bone spurs, arthritis, and bone degeneration. The podiatrist mentioned the words “Possible Surgery”, but wanted to try PT first. Being a stranger to PT, I didn’t understand how PT would help. Just moving my foot hurt. How could moving it around even more help? I decided to go anyway. Completing the first visit paperwork was easy. Violet, the Client Services Advocate, was very pleasant, which helped make the process simpler. She answered the questions I had and the job was done quickly. My therapist, Madasyn Smith (AKA Maddie), promptly introduced herself in a friendly manner. She thoroughly inspected my foot, and truly listened to what I had to say. Once the therapy started, she instructed me on each exercise treatment as we went, being sure to explain the proper technique to use. I was surprised to find that several of the exercises involved motions I had been afraid to do for the past several months. For example, at home, I had been refusing to climb a ladder to fix my roof because of all the nasty things I thought would happen to my foot. One exercise the first day was done by standing on a ledge near the ball of my foot, and raising myself up and down with my feet. Sounds almost like climbing a ladder to me. It didn’t even hurt. After about two or three visits, I managed to sprain my other foot working around the house. It was kind of painful to walk on, and I wondered if I needed to put off the therapy for a bit. Maddie thought I might try to keep the therapy going and see how it went. There were a couple of exercises I was unsure I could do, so she found appropriate alternatives. One other important thing. She considers each client as a real person with feelings, not as just the next patient in line. You see, at the time of my therapy, I had been going through a dark period in my life. Interestingly, rather than dreading each therapy session as I had imagined I would, I found I actually looked forward to them. Going there and interacting with Maddie and the rest of the wonderful staff really gave my spirit a needed boost. The end result of my 12 session treatment is that it produced the results I needed. It has been three months now, and I am still pain-free. In case Maddie or anyone else on the staff wonders why it took me 3 months to write a review, I just wanted to give my heel a really good road test. It could have been pure laziness too, but I don’t want anyone to think that. I tip my hat to Maddie and all the other great staff at the Chili location of Agape Physical Therapy. You made what I thought was impossible happen.